Last Updated: April 22, 2025
This Privacy Policy describes how MedSpaBA (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, medspaba.com (the “Site”). This policy applies to information we collect on the Site, through email, text, and other electronic communications between you and the Site, and when you interact with our advertisements and applications on third-party websites and services, such as Facebook.
1. Information We Collect
- Personal Information: Information by which you may be personally identified, such as your name, postal address, email address, telephone number, date of birth, and any other information you provide to us.
- Payment Information: When you make a purchase, we may collect payment information, such as your credit card details or other payment method information. This information is usually processed by third-party payment processors, and we do not directly store your full credit card number.
- Health and Wellness Information: If you book services or consultations, we may collect information about your health history, concerns, and treatment preferences, as necessary to provide our services. This information is treated with extra sensitivity and confidentiality.
- Demographic Information: Information such as your age, gender, interests, and preferences.
- Usage Data: Information about how you use the Site, including the pages you visit, the time you spend on the Site, and other actions you take on the Site.
- Device Information: Information about your computer or mobile device, including your IP address, browser type, operating system, device identifiers, and mobile network information.
- Location Data: We may collect information about your location if you enable location services on your device.
- Information Collected Through Cookies and Other Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites. This helps us improve our Site and deliver more relevant content and advertising, including on platforms like Facebook.
2. How We Collect Your Information
- Directly from You: When you create an account, fill out forms, book appointments, make purchases, subscribe to our newsletter, respond to surveys, or otherwise communicate with us.
- Automatically as You Navigate the Site: Through the use of cookies, web beacons, and other tracking technologies.
- From Third Parties: We may receive information about you from third parties, such as social media platforms (including Facebook if you interact with our ads or pages), marketing partners, and service providers.
3. How We Use Your Information
- To Provide and Improve Our Services: To schedule and manage appointments, provide treatments, process payments, fulfill orders, and personalize your experience.
- To Communicate with You: To respond to your inquiries, provide customer support, send you important notices and updates, and communicate about promotions and offers (with your consent where required).
- For Marketing and Advertising: To display targeted advertisements to you on platforms like Facebook and other websites, and to measure the effectiveness of our advertising campaigns.
- To Personalize Your Experience: To understand your preferences and interests, and to tailor the content and offers you see on our Site and elsewhere.
- For Analytics and Research: To analyze trends, track website usage, and improve our Site, services, and marketing efforts.
- To Protect Our Rights and Property: To detect, prevent, and address fraud, security breaches, and other illegal activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing and advertising platforms (including Facebook), website hosting providers, email service providers, and analytics providers. These service providers are contractually obligated to protect your information.
- Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with third parties with your explicit consent.
5. Your Choices and Rights
- Access and Correction: You may have the right to access and update the personal information we hold about you.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails. You may also be able to adjust your advertising preferences on platforms like Facebook.
- Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
- Do Not Track: We do not currently respond to “Do Not Track” signals from browsers.
6. Data Security
We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Our Site is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children under this age. If you believe we have collected personal information from a child under the relevant age, please contact us immediately, and we will take steps to delete that information.
8. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
10. Contact Us
MedSpaBA
4568 Feather River Dr., Suite D
Stockton, CA 95219
(209) 395-2285
Regarding Facebook Advertising:
Please note that when you interact with our advertisements on Facebook, Facebook may also collect information about you and your interactions with our ads. Facebook’s use of your personal information is governed by Facebook’s own privacy policy. We may receive aggregated or anonymized data from Facebook about the performance of our ads.